The management needs to improve drink service during busy times, as my party waited too long for drinks. The reception staff were very helpful, resolving TV issues promptly.

great for parks and discovering local landmarks within walking distance

I loved my recent stay here. it was just a short walk to beautiful Langley Park and the vast Black Park Country Park where I spent my afternoon walking the trails, enjoying the natural scenery, and just unwinding which made my trip truly memorable. The staff were really friendly and helpful, making everything easy during my stay, but the hotel could improve on its older rooms, as some could use a bit of an update to match the lovely surroundings.

Not Ideal for Family Stay

The staff were genuinely friendly, I found their assistance valuable, especially when I needed help with the check-in process. Breakfast was actually quite nice, the chap who greeted us was a real gem and made sure we were comfortable with our dietary needs.

It wasn't exactly affordable, but I guess that's what you pay for a family room.

exceptional service during our anniversary celebration with great wedding music options

Wonderful staff made our anniversary special.

Beautifully landscaped gardens perfect for relaxation.

The air conditioning was non-functional throughout my stay.

The Executive Double Room was pretty spacious and bright, making it a nice place to unwind. The bed was super comfy, and I loved having a cozy seating area. The shower was great too with nice toiletries. A cup of tea in the room was a bonus. Just wish the pillows were a bit better. they were a little lumpy. All in all, it was a solid stay.

The stay was enjoyable, especially given the circumstances of being close to a hospital. My room was cozy and clean, featuring a comfortable bed and a well-pressure shower. The highlight was definitely the dining experience. the dinner and breakfast were outstanding with a good variety of options and excellent service. I truly appreciated the attentiveness of the staff during my meals.

The hotel features lovely gardens and elegant interiors, making it a delightful place to relax. Accessibility is excellent, with well-maintained pathways that cater to senior guests, ensuring a comfortable and enjoyable stay.

Better WiFi connectivity would enhance the experience.

Friendly staff and a delightful dining experience

I enjoyed the welcoming atmosphere, especially from the breakfast team who were attentive and ensured I had everything I needed. The dining experience was particularly pleasant, with fresh and flavorful meals that did not disappoint. I did find the WiFi connectivity to be inconsistent during my stay.

Amazing, Amazing, Amazing

I had such a delightful one-night stay! The executive double room was spacious and equipped with a comfy bed and a huge sofa, making me feel right at home. Plus, the dinner was delicious—those wood-fired pizzas hit the spot, and the attentive staff made my dining experience unforgettable.

would recommend 💖✨

I particularly enjoyed the lovely gardens and elegant interiors. The hotel was easily accessible and had a welcoming atmosphere, which made my stay very comfortable and pleasant for a senior traveler like myself.

Improve WiFi connectivity for better access.

I had a fantastic stay at The Pinewood Hotel. The room was bright and relaxing, featuring a cozy seating area perfect for unwinding after a busy day. The staff were incredibly friendly, and the dining experience was lovely, particularly enjoyed the fresh and delicious meals.

WiFi connectivity could be improved.

This place suits me perfectly! With excellent Wi-Fi, free parking, and 24-hour reception, it covers all my needs. On my first stay, the staff helped me choose the best taxi. Highly recommend it for business trips!

pleasant staff but room could be improved

The friendly staff made us feel welcomed throughout our stay. The hotel was spotless and offered a delightful breakfast each morning.

The room was slightly cramped for our liking.

Awesome stay, comfy vibes!

I spent a night here and loved how spacious my room was. The food in the restaurant was top-notch, especially the breakfast! The staff were super friendly, really made me feel welcome. Just wish the Wi-Fi was a bit stronger. struggled a little to stay connected. a solid choice for a night away!